Privacy Policy

When you contact us or request a quote, we may collect details such as your name, phone number, email address, property location, organisation, project requirements, messages and any photographs or documents you choose to attach.

When you use this website, technical information such as your browser, device, approximate location, pages visited and interactions may also be collected by website analytics and service providers. If you use the property map, information you enter to search for a location may be processed by mapping services to provide that feature.

We use information to respond to enquiries, assess and prepare quotes, plan and deliver work, communicate with you, maintain business records, improve this website and understand how visitors use it. We may also use it where reasonably needed to meet legal obligations or protect our rights.

We may share relevant information with service providers that help us operate the website and business, such as email, website hosting, analytics and mapping providers. Information may also be disclosed where required or authorised by law, or where needed to provide a service you have requested. We do not publish your enquiry or attachments as website content.

This website uses Google measurement and advertising technologies, which may use cookies or similar technologies to measure visits and interactions. You can manage cookies through your browser settings. Some website features rely on external mapping services; when you use them, those providers may handle information under their own privacy policies. Links to other websites are also governed by the policies of those sites.

We take reasonable steps to protect information from loss, misuse and unauthorised access. Enquiry details are sent to us by email and may also be recorded in business systems. We keep information only for as long as reasonably needed for the purpose it was collected, business record-keeping, or legal requirements, and then take reasonable steps to delete or de-identify it.

You can contact us to ask about personal information we hold about you or request that it be corrected. We may need to confirm your identity before responding. If you have a privacy concern, please contact us using the details below so we can review it.